Backup & Data Recovery#

1. My old backup file disappeared after a new sleep track#

The app automatically renames old backups (sleep-export.backup.zip) to prevent data loss if a new tracking session begins before an import.

• 👉 Fix: Open your file manager, locate the backup folder, and rename sleep-export.backup.zip back to sleep-export.zip. Then use ☰ → Backup → Import data.

2. Can I analyze my raw sleep data on a PC?#

Yes. Manual exports include a sleep-export.csv file inside the .zip. You can open this in Excel or Google Sheets. See our CSV documentation for field details.

3. Restoring data failed, I see error messages#

This can be caused by file permissions, a corrupted ZIP, or version mismatches.

• 👉 Fix: Reach out to us at support@urbandroid.org with a description of the error and your device model. We’ll help you recover your data.

Need further help? Contact us via Left ☰ Menu → Support → Report a bug.