Please make sure that you are not accidentally starting the Sleep as Android app from your watch. This would start sleep tracking immediately. On Samsung S2, we observed an issue where sleep tracking started really on its own. We have found a solution for the issue, so please uipdate to the latest version of Sleep as […]
Crashing during sleep tracking seems very rare but still may happen on some firmwares, especially on custom ROMs. Here is a list of featured with has been reported as causing rare crashing issues on specific firmwares. You may want to try disabling them: – noise recording – screen dimming – wake up with flashlight Also […]
Please check that you have enabled noise recording in Application settings → Sleep noise recording. Noise recording in not enabled by default as it causes slightly increased battery consumption during sleep tracking. Next please check your Application settings → Sleep noise recording → Recording volume threshold you may want to lower your threshold in order to get more recordings, 20% is the default but […]
From various error reports we know that the accelerometer sensor implementation on some firmwares has issues. Over the time the accelerometer may get into a broken state and it stops sending data. The only way we know to resolve this issue is to do a reboot. In all cases so far, reboot did solve this […]
Did you buy the unlock as a separate app (“Sleep as Android Unlock“) or as an in-app purchase? The solution is different in each case. For separate app Please make sure you have installed both Sleep as Android as well as Sleep as Android Unlock in your phone settings->apps->downloaded. If not, head to the Google Play Store […]
Alarm ringtone can be configured on two places. Globally for all new alarms in Settings but this may be overridden for each individual alarm in per-alarm settings. Please check both places if you setting is correct.
You are probably using the stamina battery saving mode or Extended Standby Mode which prevents Sleep as Android from waking up the device ans so the alarm will not ring if this mode is enabled. For stamina mode, you can either disable this mode or add Sleep as Android to the active applications in standby. […]