I bought SleepCloud premium, but the app doesn’t sync

The following should hopefully solve your problem: start sleep as android wait for ~15 minutes click on menu > backup > upload to cloud. The upload should be unrestricted at that point. Let us know if that does not help.

Why does backup always fail for me?

Please first check to you have sufficient connectivity, ideally a home WiFi at the time of synchronization. If synchronization is still an issue, please send us a debug report directly from the backup add-on in Settings > Backup > Menu > Send debug.

I have just picked up my new phone and would like to transfer all the data i collected so far from my old phone to my new one but i can´t seem to find a backup or export function.

Normally we use Google’s backup function. So if enabled in  Device settings > Privacy and after installing Sleep as Android on the new device you will get all your settings, alarms and other data. This assumes you install with a fast network connection enabled. You an also do a manual export/import process. In the Graphs tab, please […]