This can be a result of multiple things, so please make sure to do the following troubleshooting: Make sure you have Sleep as Android Gear Addon installed on your phone It can happen that the addon cannot be started by us if it was force stopped previously. In that case please go to https://play.google.com/store/apps/details?id=com.urbandroid.sleep.addon.generic.samsung on […]
If you come from Wear OS 1.0, please note that Wear OS 2.0 changed the way apps get installed on the watch, you now need to install them manually using Play Store on the watch. Companion apps also have a special way to install on the watch: If you already have Sleep as Android installed […]
Check your HR settings in the Mi Fit app. When the Mi Band is in “Sleep Assistant” HR mode in Mi Fit, it doesn’t feed the HR data to Mi Band Tools / Sleep as Android. When it is in regular HR tracking mode (24-hour), it works.
Due to an issue in our Tasker integration, we had to disable it by default in one of the releases in mid-2017. Please go to Settings – Service – Taker and re-enable it there. Sorry for the trouble.
This is a bug in S Health that the S Health team promised to be fixed way back in S Health v4.6, but didn’t. We got the following guide on how to resolve this S Health issue from the Samsung S Health team: In order to resolve this issue, user can try either one of following: 1) […]
If you are using the “skip alarm for holiday” feature, SaA might offer to skip your next alarm even if there is no holiday in your country tomorrow. This is because we use Google public holiday calendar, which is sometimes wrong. Please see the docs to fix this issue.
When blocking cards from other apps that you didn’t want to go to your watch, you might’ve accidentally blocked Sleep as Android. Delete the block.
Please see https://sleep.urbandroid.org/documentation/extended-features/apnoe/#troubleshooting
For a list of currently supported devices, go here. There is also a list of devices that we cannot possibly integrate. If you’d like us to integrate another device, please add it as a suggestion to our Uservoice. Also please check whether the device has an API so we can integrate it.
Please check our integrations table – only devices with a icon will measure heart rate with Sleep as Android. Other smartwatches with HR sensor need to go around SaA – save HR to S Health or Google Fit, from where Sleep as Android will download it. Please note that Sleep as Android downloads the measurements […]