Volume goes to max when tracking with sonar

Sonar needs the music stream to emit ultrasonic signal and we need to keep sonar volume at maximum to maintain reliable results. Unfortunately, this also affects media volume in 3rd party apps as we cannot control those separately from sonar media volume. This means that while using sonar, you can only use media apps on […]

What is the “Other users …” appearing in stats and advice?

With Sleep as Android, you are also getting your data compared to the data of people who have contributed to SleepCloud. You can see this in statistics screen as well as in advices and in some charts. Don’t worry, if you do not use SleepCloud, your data are not saved in cloud and used for […]

I cannot uninstall the app!

You have probably activated Prevent escaping CAPTCHA option. This option registers the app as a device administrator in order to block turning off the phone when an alarm rings. To uninstall the app, you have to unregister the app as device administrator first. This is usually done as follows: System settings >Location and Security > Device Administrator […]

I bought SleepCloud premium, but the app doesn’t sync

The following should hopefully solve your problem: start sleep as android wait for ~15 minutes click on menu > backup > upload to cloud. The upload should be unrestricted at that point. Let us know if that does not help.

How to setup a Captcha?

Settings for Captchas are set in Settings > CAPTCHA. Choose the Captcha in Default Captcha – this opens a list of all Captcha. Then set the difficulty of it. You can also preview the Captcha. For QR/NFC Captcha, you can learn the code for recognition by tapping the “learn” button in Settings. For changing the QR/NFC […]

Phone gets hot

Usually this is not caused by the sleep tracking directly as this is usually not consuming too much resources (usually around 1-3% battery per hour of tracking). The issue appears because we hold a wake lock (keeping the phone awake) – any badly written apps may access the CPU extensively during the sleep tracking time. We suggest […]

Running Sleep as Android on Blackberry

Sleep as Android is not officially supported on Blackberry. However, a lot of users have reported running it without any hassle. Often an issue is when you try to unlock Sleep as Android. You won’t be able to install the “Sleep as Android Unlock” app from the Play Store. A working solution is to buy […]

Why does backup always fail for me?

Please first check to you have sufficient connectivity, ideally a home WiFi at the time of synchronization. If synchronization is still an issue, please send us a debug report directly from the backup add-on in Settings > Backup > Menu > Send debug.