FAQ

General

The following should hopefully solve your problem:

  • start sleep as android
  • wait for ~15 minutes
  • click on menu > backup > upload to cloud.

The upload should be unrestricted at that point. Let us know if that does not help.

Please first check to you have sufficient connectivity, ideally a home WiFi at the time of synchronization. If synchronization is still an issue, please send us a debug report directly from the backup add-on in Settings > Backup > Menu > Send debug.

Category: General

Unlock & Payments

The following should hopefully solve your problem:

  • start sleep as android
  • wait for ~15 minutes
  • click on menu > backup > upload to cloud.

The upload should be unrestricted at that point. Let us know if that does not help.